Hi there! A storm blew something onto my conservatory roof and there's an irregular hole about 10cm long and 5 cm wide in the upper surface of one of the UPVC panels. The two lower surfaces are undamaged. Can I fix it myself or should I call the insurance company and pay the excess?
Sounds like you should call the insurance company ASAP before it gets worse and the weather gets bad again and does more damage. Thats what happened to my roof.
How old is the windows? if they are not that old you may have some water getting in between the jambs and the frame of the opening, which is stuffed with insulation that may be wet and therefor swollen