Desk Software

Freddie · by **Freddie** » 29 Oct 2012, 07:14

I am looking for hosted help desk software what will maintain help tickets, hardware and software inventory?

The software must provide dashboard/analytics capabilities as well as the ability to e-mail issues into the hosted environment to manage tickets.

Nydia · by **Nydia** » 29 Oct 2012, 07:14

Try www.Kayako.com They have hosted solutions and ones you can purchase flat out. That is what I have done (purchased).... I love it.

Here is a link to my help desk - client side.

www.TrialByFireDesigns.com/support

Alejandrina · by **Alejandrina** » 29 Oct 2012, 07:14

Where to download the "show the desk top" software,I want to use it in my quick start menu while browsing? Where to download the "show the desk top" software,I want to use it in my quick start menu while browsing?

Hipolito · by **Hipolito** » 29 Oct 2012, 07:14

U can just drag and drop the 'My Computer' icon onto the quick launch toolbar on the left bottom corner (near the start menu).

Mark · by **Mark** » 29 Oct 2012, 07:14

When contacting a software help desk, do you prefer that you speak with an American or an Indian rep?

Trying to figure out if people find American based software support help desks better or worse in terms of service than those based in India. Trying to settle a friendly argument between me and a friend.

Amada · by **Amada** » 29 Oct 2012, 07:14

I personally prefer American because of the language barrier. Not all are rude, and if they are you can call them out on it by asking for a manager.

I've come to the conclusion that there are no managers in India.

Alan · by **Alan** » 29 Oct 2012, 07:14

Is there anyone who will pick up a working desktop computer, Monitor, desk, software etc.? Is there anyone who will pick up a working desktop computer, Monitor, desk, software etc.?

Dina · by **Dina** » 29 Oct 2012, 07:14

Huh? Is that the whole question? I've picked them up before, but I don't think that's something you care about.

Kasey · by **Kasey** » 29 Oct 2012, 07:14

How do I teather Blackberry without running the stupid desk top mannager software?

I,m guite tired of waiting for the desktop manager to load each time i want to connect my computer to the internet. I would like to dump the program and find another way to connect.

Wilton · by **Wilton** » 29 Oct 2012, 07:14

I do not belive it is possible. Try the forums on the website below though and if it can be done you should be able to get an answer there

Gricelda · by **Gricelda** » 29 Oct 2012, 07:14

What's the benefit of using a help desk software for the company? Is it costly?

Lawerence · by **Lawerence** » 29 Oct 2012, 07:14

That depends on the volume of help desk demand there is. Help desk software is going to help you/your team log, track, and resolve issues more efficiently. However, the systems are not only expensive to purchase, they can be very difficult to transition to from the traditional call/response paradigm most companies still use.

Hulda · by **Hulda** » 29 Oct 2012, 07:14

What is the difference between microsoft's standard office home & student software & the service desk edition? What is the difference between microsoft's standard office home & student software & the service desk edition?

Adriane · by **Adriane** » 29 Oct 2012, 07:14

The Service Desk Edition is identical to the retail packaged version, just simpler packaging.

The different packaging is because it was packaged for retailers' "Service Desks" to provide the same product in a smaller box than a Retail product which comes in a much bigger box

Desk Software

I Am Looking For Hosted Help Desk Software What Will...

Where to download the "show the desk top"...

When contacting a software help desk, do you prefer that...

Is there anyone who will pick up a working desktop...

How do I teather Blackberry without running the stupid...

What's the benefit of using a help desk software for...

What is the difference between microsoft's standard...

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